Efficient sanitary administration? The Stomatologic Clinic Case

Authors

  • Francisco Ramírez Betancourt Universidad de Matanzas Camilo Cienfuegos. Matanzas
  • Yanelis Ramos Alfonso Universidad de Matanzas Camilo Cienfuegos. Matanzas
  • Maritza Petersson Roldán Universidad de Matanzas Camilo Cienfuegos. Matanzas
  • Jorge Amhed Ramírez Hernández Universidad de Matanzas Camilo Cienfuegos. Matanzas
  • Eimy García  Rodríguez Universidad de Matanzas Camilo Cienfuegos. Matanzas

Keywords:

stomalogy, sanitary administration, public health, quality in the stomatologic care

Abstract

The administration of health care institutions is an important theme for achieving the patients and relatives satisfaction, and the right usage of the available resources at the same time. Health Care System in Cuba is budgeted and for that, an efficient management is vital in distributing the resources for better results. Quality costs are an important indicator to consider in this theme. Inside the national Health Care System, stomatologic clinics are organizations where it is fashionable the theme of the continuous management improvement on the basis of the quality costs. In the current work we carried out an evaluation of the quality costs at the Teaching Stomatologic Clinic III Congreso del Partido, took as the basis of the improvement program. The total quality cost was $ 22 394.15 in 2011. 62,69 % was caused by mistakes essentially related with re-elaboration, wastes, partial paralyzing because of few instrumental, among other causes that were the base of the improvement program.

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How to Cite

1.
Ramírez Betancourt F, Ramos Alfonso Y, Petersson Roldán M, Ramírez Hernández JA, García RodríguezE. Efficient sanitary administration? The Stomatologic Clinic Case. Rev Méd Electrón [Internet]. 2014 Apr. 9 [cited 2025 Mar. 10];36(2):160-7. Available from: https://revmedicaelectronica.sld.cu/index.php/rme/article/view/1063

Issue

Vol. 36 No. 2 (2014)

Section

Research article

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