Quality at the specialized medical care. (Part I)

Authors

  • Pedro M García Rosique HOSPITAL MILITAR DOCENTE “MARIO MUÑOZ MONROY” MATANZAS
  • Norma Herrera Hernández HOSPITAL MILITAR DOCENTE “MARIO MUÑOZ MONROY” MATANZAS
  • Wilfredo Ibarrola Pedroso HOSPITAL MILITAR DOCENTE “MARIO MUÑOZ MONROY” MATANZAS
  • Gilberto Galloso Cueto HOSPITAL MILITAR DOCENTE “MARIO MUÑOZ MONROY” MATANZAS

Keywords:

QUALITY ASSURANCE, HEALTH CARE, MEDICAL ASSISTANCE, PATIENT SATISFACTION, HUMAN, ADULT

Abstract

We carried out a demonstrative study on the management and introduction of a warranty system of the quality “Propio”. This system was developed on the basis of a previous diagnostic of the specialized medical care processes situation and the real correspondence of its levels with the objectives for which it was created. The system was enriched and developed on the basis of the experience gained subsequently to its implementation, and after ten years working, we decided to publish it, due to the positive results it achieved and is achieving in our hospital. For a better comprehension we have divided this work into three main parts: Generalities, Functional structure of the quality, and Quality program.

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How to Cite

1.
García Rosique PM, Herrera Hernández N, Ibarrola Pedroso W, Galloso Cueto G. Quality at the specialized medical care. (Part I). Rev Méd Electrón [Internet]. 2014 Feb. 27 [cited 2025 Jan. 23];29(1):35-44. Available from: https://revmedicaelectronica.sld.cu/index.php/rme/article/view/358

Issue

Vol. 29 No. 1 (2007)

Section

Research article

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