Tools for the continuous improvement of the quality in hospital medical care.

Authors

  • Pedro M García Rossique Hospital Militar Mario Muñoz. Matanzas
  • Norma Herrera Hernández Hospital Faustino Pérez. Matanzas
  • Myra Guerra Castro Hospital Faustino Pérez. Matanzas
  • Juan Carlos Martín Tirado Hospital Militar Mario Muñoz. Matanzas
  • Ibis Umpiérrez García Hospital Militar Mario Muñoz. Matanzas

Keywords:

HOSPITALS, MILITARY, MEDICAL ASSISTANCE, QUALITY OF HEALTH CARE, PATIENT SATISFACTION, HEALTH CARE SURVEYS, HUMANS, ADULT

Abstract

We developed a work aimed to evaluating and improving the processes of the hospital medical care, using classical quality tools, with highly satisfactory results in industrial quality models. The adaptation of these procedures to medical care has been used lately with important benefices, and we decided to introduce them in the methods for increasing the quality of the medical care in the reference hospital. The social impact resulted from increasing the quality of the medical care in the processes of health prevention and restoration, was evidenced in the achievement of measured quality indicators and their stabilization at the time, showing that way the experience obtained in the effectiveness of the used procedure.

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How to Cite

1.
García Rossique PM, Herrera Hernández N, Guerra Castro M, Martín Tirado JC, Umpiérrez García I. Tools for the continuous improvement of the quality in hospital medical care. Rev Méd Electrón [Internet]. 2014 Mar. 6 [cited 2025 Jan. 23];30(6):750-7. Available from: https://revmedicaelectronica.sld.cu/index.php/rme/article/view/566

Issue

Section

Research article

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